+40 256 706 057 contact@avaelgo.ro

Cluj-Napoca June 6 2018

Process Definition Workshop

Early bird ticket 249€ until May 17 2018,
Full price ticket 299€ from May 18 2018

This workshop aims at helping you in small teams to understand, define and document a useful process, fit to your needs and standards.

Many people talk about the concept of process, few understand what the word means – how does it relate to policies, procedures and work instructions? Are they all the same thing? This workshop aims at helping you in small teams to understand, define and document a useful process, fit to your needs and standards.

What you’ll get

High-quality training

High-quality training delivered by an internationally recognized expert and presenter

Full slides and additional resources

After the seminar they will get access to all the high-quality post-training materials presented (slides, samples)

Ask the expert

During the training, they will be able to ask questions from our expert.

What you will learn

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What are the key components of a process

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How to design and build a process

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How to document a process

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How to continuously improve the process

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What are the additional pieces of information that are needed

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How process will help you improve your performance, your quality and your productivity

This Process Definition Workshop
is designed for

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People who are being asked to work according to a process

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People who are responsible for improving process-related work in their company or team

$

Team managers

Agenda

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Introduction to the concept of process and process improvement

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Exercise in developing a key process in small groups

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Reviewing and critique of processes

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Re-developing the process based on the lessons learnt

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Identifying the key metrics and tools required for further implementation

Meet the Trainer

Tudor Damian Cybersecurity Awareness seminar

Peter Leeson
Quality Manager

He has over 40 years’ experience in the software industry (at least 39 years trying to get out of it), including some 20 years as an international consultant and motivational speaker in quality and process improvement. He is a firm believer that investing in quality will lead to a reduction in costs and effort; however, he also believes that no existing model, principle, theory or practice is liable to really satisfy all the issues you face in your daily business and quality issues. Peter is the Quality Manager for White Clarke Group, an international financial software company.

Master the process definition

Understand, define and document a useful process to fit your needs and standards.

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